For we all know, or at least suspect, that while more information is terrible for life--it cannot make an afternoon on a cafe terrace better, a smile sexier, or an idea more startling, in fact, it only impoverishes these by interrupting them--it is good for business, though primarily through the systematic invasion of public privacy by rendering all of our actions visible, trackable, systematizable, and capitalizable. (VC 97f)
There seems to be some confusion in Kwinter's claim here between information as context for action and information as extraneous data, as well as between the various directions of information flow.